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Job Requirements of EHR Support Supervisor:
• High School/GED required
• Bachelor’s degree in business management, computer science, informatics or related field preferred
WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS
• High level of computer proficiency and Electronic Health Record knowledge preferred
• Excellent communication skills both oral and written required
• Possess the ability to manage multiple projects and associated task to meet deadlines required
Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve.
About Compass Health Network
At Compass Health Network, we are a nonprofit organization committed to making a meaningful impact on communities across Missouri. We offer a wide range of essential services, including behavioral health, substance use treatment, family medicine, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), we are dedicated to providing high-quality care that addresses the diverse needs of those we serve. Our mission is simple but powerful: Inspire Hope. Promote Wellness.
Why join us?
At Compass Health Network, we’re proud of the dedicated team we’ve built. We believe our people are our greatest strength – passionate, skilled, and committed to making a positive impact in the lives of others. Here, you’ll find a workplace that values collaboration, growth, and the opportunity to be part of something bigger.
We offer more than just a job; we provide a platform for personal and professional growth. As a member of our team, you’ll enjoy:
-
• Opportunities for career advancement
• Professional development and licensure supervision
• Mentorship programs
• Tuition reimbursement & scholarships
• Employee Assistance Program
• Headspace Access for mental well-being
• Generous paid time off and holidays
• NHSC Loan Repayment eligibility
We’re looking for individuals who are eager to bring their talents and dedication to a team that’s focused on making a real impact. If you're ready to contribute to meaningful work and grow alongside a passionate group of professionals, we’d love to hear from you! If you’re looking for a place where your work truly matters & where you can grow, we look forward to hearing from you!
Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.
Do you meet the requirements for this job?
EHR Support Supervisor
Compensation: $76,462.26 annually
The EHR Support Supervisor will lead and manage the EHR Support Team. This position will directly supervise and assist with problem resolution for the Support Team. They will ensure timely response to ticket requests and provide guidance to the Support Team. They will be integral with implementing and managing various components of multiple Electronic Health Record(s) to meet organizational goals and objectives.
This is a full-time, benefit eligible position working Monday-Friday, primarily 8:00 am - 5:00 pm. This is a remote position open to Missouri Residents only.
ESSENTIAL FUNCTIONS
• Understands and manages the various Electronic Health Record systems within the organization
• Manages the day-to-day operations of the EHR Support Team
• Ensures responses to tickets (customer requests) are timely and meet the goals set by the department
• Responsible for ensuring Adapt Avatar EHR requests such as form builds, updates, testing, etc. are responded to promptly
• Responsible for ensuring all new hires are entered into the system by orientation date
• Responsible for ensuring all Compass departures are responded to timely
• Provides direction and support for the EHR Support Team staff
• Responsible for training Support Team on new functionality
• Responsible for managing on-call coverage
• Responsible for monthly reports to leadership such as trending of tickets (provide education) or identifying any opportunities for efficiency or improvement,
• Attend meetings as required
• Manage multiple projects and associated task to meet deadlines
• Supervise/manage the EHR Support Team
• Other duties as assigned
Job Requirements:
• High School/GED required
• Bachelor’s degree in business management, computer science, informatics or related field preferred
WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS
• High level of computer proficiency and Electronic Health Record knowledge preferred
• Excellent communication skills both oral and written required
• Possess the ability to manage multiple projects and associated task to meet deadlines required
Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve.
About Compass Health Network
At Compass Health Network, we are a nonprofit organization committed to making a meaningful impact on communities across Missouri. We offer a wide range of essential services, including behavioral health, substance use treatment, family medicine, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), we are dedicated to providing high-quality care that addresses the diverse needs of those we serve. Our mission is simple but powerful: Inspire Hope. Promote Wellness.
Why join us?
At Compass Health Network, we’re proud of the dedicated team we’ve built. We believe our people are our greatest strength – passionate, skilled, and committed to making a positive impact in the lives of others. Here, you’ll find a workplace that values collaboration, growth, and the opportunity to be part of something bigger.
We offer more than just a job; we provide a platform for personal and professional growth. As a member of our team, you’ll enjoy:
-
• Opportunities for career advancement
• Professional development and licensure supervision
• Mentorship programs
• Tuition reimbursement & scholarships
• Employee Assistance Program
• Headspace Access for mental well-being
• Generous paid time off and holidays
• NHSC Loan Repayment eligibility
We’re looking for individuals who are eager to bring their talents and dedication to a team that’s focused on making a real impact. If you're ready to contribute to meaningful work and grow alongside a passionate group of professionals, we’d love to hear from you! If you’re looking for a place where your work truly matters & where you can grow, we look forward to hearing from you!
Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.