Central Operator in Jefferson City, MO at Compass Health Network

Date Posted: 6/11/2019

Job Snapshot

Job Description

Compensation: $12.75 Hourly

POSITION PURPOSE:

Responsibilities will include, but are not limited to, using a headset, answering and transferring calls in central queue utilizing the CMT interactive client phone process, which includes properly maintaining your status and logging in to your phone, along with other busy work such as prepping documents for scanning, data entry, incoming and outgoing mail.

ESSENTIAL FUNCTIONS:

1) Greet callers with appropriate greeting

2) Identify who caller needs to speak to and transfer

3) Process and route calls from the Crisis Hotline appropriately

4) Complete other busy work in between phone calls

5) Other duties as assigned

 Although driving is not an essential function of the position, a valid license and agency established minimum automobile coverage are required in the event the employee drives during the course of employment.

 

Job Requirements

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with arms and hands; climb stairs; balance; stoop, kneel or crouch; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities of the position include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.