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Job Requirements of Customer Relations Specialist:
High School/GED preferred
At least one year experience in customer service required
Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is “Inspire Hope. Promote Wellness.”
About Compass Health Network
At Compass Health Network, we are a nonprofit organization committed to making a meaningful impact on communities across Missouri. We offer a wide range of essential services, including behavioral health, substance use treatment, family medicine, and dental care. Our network includes Royal Oaks Hospital and Adapt of Missouri, and as both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), we are dedicated to providing high-quality care that addresses the diverse needs of those we serve. We operate with the highest standards of ethics and professionalism, delivering innovative care that truly makes a difference. Our mission is simple but powerful: Inspire Hope. Promote Wellness.
Why join us?
At Compass Health Network, we’re proud of the dedicated team we’ve built. We believe our people are our greatest strength – passionate, skilled, and committed to making a positive impact in the lives of others. Here, you’ll find a workplace that values collaboration, growth, and the opportunity to be part of something bigger.
We offer more than just a job; we provide a platform for personal and professional growth. As a member of our team, you’ll enjoy:
-
• Opportunities for career advancement
• Professional development and licensure supervision
• Mentorship programs
• Tuition reimbursement & scholarships
• Employee Assistance Program
• Headspace Access for mental well-being
• Generous paid time off and holidays
• NHSC Loan Repayment eligibility
We’re looking for individuals who are eager to bring their talents and dedication to a team that’s focused on making a real impact. If you're ready to contribute to meaningful work and grow alongside a passionate group of professionals, we’d love to hear from you! If you’re looking for a place where your work truly matters, where you can grow, and where you’ll be supported every step of the way, we look forward to hearing from you!
*Signing bonuses paid as per bonus policy; exclusions may apply.
Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.
Do you meet the requirements for this job?
Customer Relations Specialist
Compensation: $17.89/hour
Due to critical service need of the communities we serve, we are offering a $1000 sign-on bonus.* We are eager to continue to provide quality and compassionate care in our service areas and need you to make this happen!
Would you like room to grow, great benefits, and an opportunity to contribute to a purposeful, community-minded mission? Are you a team player that has great organizational skills with the ability to prioritize? The Customer Relations Specialist will be a perfect role for you. The CRS position is part of a person-centered integrated care team. They are responsible for greeting patients and co-workers with Compass "Champion" customer service as they arrive to the dental clinic. This position is fast paced, requiring continuous interactions with all clinical departments to ensure patient's well-being and timely appointments.
This is a Full-time, benefit eligible position. The primary schedule is Tues-Fri 7:30am-6:00pm.
Responsibilities Include:
- Reception
- Data Entry, Intake Paperwork, Insurance Verification, Collect Co-Pays, if applicable
- Answer all phone calls and emails politely and direct to appropriate office staff
- Distribute daily mail
- Keep office supplies and PPE in stock
- Work with IT department and GFI digital to ensure Office equipment and printers are working properly
- Follow daily room schedules for clients and co-workers
- Ensure office space is picked up
Job Requirements:
High School/GED preferred
At least one year experience in customer service required
Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is “Inspire Hope. Promote Wellness.”
About Compass Health Network
At Compass Health Network, we are a nonprofit organization committed to making a meaningful impact on communities across Missouri. We offer a wide range of essential services, including behavioral health, substance use treatment, family medicine, and dental care. Our network includes Royal Oaks Hospital and Adapt of Missouri, and as both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), we are dedicated to providing high-quality care that addresses the diverse needs of those we serve. We operate with the highest standards of ethics and professionalism, delivering innovative care that truly makes a difference. Our mission is simple but powerful: Inspire Hope. Promote Wellness.
Why join us?
At Compass Health Network, we’re proud of the dedicated team we’ve built. We believe our people are our greatest strength – passionate, skilled, and committed to making a positive impact in the lives of others. Here, you’ll find a workplace that values collaboration, growth, and the opportunity to be part of something bigger.
We offer more than just a job; we provide a platform for personal and professional growth. As a member of our team, you’ll enjoy:
-
• Opportunities for career advancement
• Professional development and licensure supervision
• Mentorship programs
• Tuition reimbursement & scholarships
• Employee Assistance Program
• Headspace Access for mental well-being
• Generous paid time off and holidays
• NHSC Loan Repayment eligibility
We’re looking for individuals who are eager to bring their talents and dedication to a team that’s focused on making a real impact. If you're ready to contribute to meaningful work and grow alongside a passionate group of professionals, we’d love to hear from you! If you’re looking for a place where your work truly matters, where you can grow, and where you’ll be supported every step of the way, we look forward to hearing from you!
*Signing bonuses paid as per bonus policy; exclusions may apply.
Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.