Community Support Specialist CSTAR

Compensation: $24.54 hr/$25.81 hr (QMHP)

Due to rapid expansion in all of our clinics, we are offering a $1,500 sign-on bonus for Community Support Specialist; additional $500 sign-on bonus for Qualified Mental Health Professionals. We are eager to be able to continue to serve clients in our service areas and need you to make this happen!

The Community Support Specialist CSTAR/ICTS provides integrated, holistic, community-based support services for the CSTAR and/or ICTS teams. The community support specialist serves as an active member of the client's integrated health team and acts as a liaison to other wellness team members, internally & externally. CHN team members enjoy a collaborative team environment, and competitive benefits, including quarterly performance incentives.

Responsibilities:

Clinical Service Provision
• Using a motivational, stage-matched approach, provide individualized and group education services based upon strengths, needs, abilities, and preferences identified collaboratively with client/family, focused on supporting client’s movement toward recovery/resiliency goals
• Assist client in identifying strengths, needs, abilities, & preferences regarding substance abuse/mental
illness and participate in development of Wellness Plan
• Provide services from a holistic perspective, incorporating coaching surrounding the Eight Dimensions of Wellness, with attention to each domain of wellness
• Support client in completion of goals identified on Wellness Plans, reviewing the WP with client as required and as needed for updating of goals and objectives as items are achieved, or as the client’s goals change
• Aid in accessing public services, including financial, housing, emergency assistance, food, etc.
• Maintain contact with clients who are hospitalized, participating in discharge planning and communicating with all involved providers in developing aftercare plans
• Provide education and skill-building in areas such as daily living skills, employment/education, symptom management, communication/relationships, budgeting, maintaining a residence, etc., with focus on movement toward independent completion of these tasks, or referral to long-term supports
• Assist clients with developing personal support systems, including, but not limited to, work with family members, legal guardians, recovery communities, etc.
• Provide individual assistance to clients in accessing needed services including accompanying clients to appointments to address medical or other health needs
• Follow up with clients regarding appointments, completion of forms, returning forms or receipts and other similar activities
• Contact consumers who have unexcused absences from the CSTAR program in order to re-engage them and promote recovery efforts
• Meet service provision expectations per client needs and company guidelines
• Complete documentation and paperwork within the required timeframe
• Collect and process urine drug screens

Integrated Health Team
• Communicate actively with other members of the integrated team, including psychiatrists, primary care physicians, specialists (CPRC, Peer(s), ITCD, CSTAR, DBT, etc), nurses, dentists, NCMs, etc. regarding all areas of client wellness, including client’s adherence to medications, side effects, and efficacy of medications
• Seek and include input from Integrated Health Team providers on client’s Wellness Plan
• Work with clients to determine services needed and provide hand-offs to those services
• Make referrals to additional services/providers as needed for client’s Integrated Health Team
• In addition to clinical providers of the team, function as liaison to others involved in client’s treatment, including, but not limited to family, employers, schools, probation/parole, courts, etc.

Miscellaneous
• Provide information about RCORP grant to community partners through in-person meetings, community meetings, etc regarding substance use services available in the community and how to access substance use services through Open Access (RCORP only)
• Carry program phone on a rotational basis for a week at a time and answer during business hours (RCORP only)
• Will seek culturally competent services and service providers to meet the unique cultural needs of each agency client and family members
• Assist client with transportation as clinically indicated; Driving is an essential function of this position
• Other duties as assigned

Job Requirements: