Compensation: $17.89/hr
The Internal Referral Coordinator is part of the person-centered integrated care team and responsible for coordinating services among several departments using separate EHR systems. The position serves as a liaison and is responsible for ensuring clients are connected to all services recommended.
This is a Full-time, benefit eligible position.
ESSENTIAL FUNCTIONS – JOB SPECIFIC:
• Establish and standardize systems and procedures for referrals throughout the organization.
• Coordinate and collaborate referral documentation with various departments
• Ensure complete and accurate referral documentation is received, including demographics and insurance information
• Maintain ongoing tracking and documentation on referrals to ensure team awareness.
• Provide appropriate clinical information to receiving department
• Contact referral source if additional information is needed
• Meet the unique cultural needs of each patient and/or family member
• Assist with collection of specific patient data for annual Uniform Data System (UDS)
• Assist with information related to community resources specific to patient needs outside of the Compass Health Organization
• Target population will consist of consumers who are only receiving a single service but are experiencing complex health needs that are either unmet or poorly coordinated
• Collaborate with clinical teams to assure engagement and coordination of identified consumers
• Provide Vice President of Scheduling with ongoing referral process information
• Work closely and in conjunction with departmental leaders regarding referrals
• Attend all required trainings and meetings as determined by the Vice President of Scheduling
• Conducts self in accordance with Compass Health Network’s policies
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations
• Other specialty projects as assigned
High School/GED required
• 1+ years experience using Next Gen and/or myAvatar EHR experience preferred • Knowledge of electronic health records and Microsoft office programs required
Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is “Inspire Hope. Promote Wellness.”
Why join us?
We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset. We strive to provide a work environment and services that are inclusive for our patients and our employees.
At Compass Health Network, these are just a few of the benefits that we offer as an organization:
We welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you!
Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.