Patient Engagement Coordinator in Osceola, MO at Compass Health Network

Date Posted: 6/24/2019

Job Snapshot

Job Description

Compensation: $23.00/Hour

POSITION PURPOSE

Increase access and health center visits of assigned managed Medicaid patients to improve overall health status. 

ESSENTIAL FUNCTIONS – JOB SPECIFIC

  • Makes outreach calls to managed Medicaid care patients to engage in primary care services at health center
  • Bridges communications and information between managed Medicaid patients and health care delivery systems
  • Acts as a liaison between managed Medicaid patients and all relevant professionals, programs, and resources
  • Acts in a liaison role with managed Medicaid patients to ensure appropriate care is accessed as well as to provide home and social assessments and member education
  • Creates a positive experience and relationship with the managed Medicaid patient
  • Provides services including coaching and guiding in the areas of accessing resources/referrals, community integration, and providing the managed Medicaid patients education that will enhance their overall health
  • Uses data to inform outreach efforts to target specific target populations

ESSENTIAL FUNCTIONS/CORE COMPETENCIES – COMPANY WIDE

  • Regularly attends work except for approved absences
  • Attends all training as required
  • Maintain professional, “champion” behavior
  • Provides quality customer service
  • Provides services with a commitment to service excellence
  • Works in a way that exhibits a commitment to personal excellence
  • Team oriented and values diversity

 DESIRED DEMONSTRATED KEY COMPETENCIES      

  • Analytical Thinking  
  • Communication – Oral
  • Communication – Written
  • Organizational/Time Management
  • Project Management

 

 

Job Requirements

EDUCATION

  • High School/GED required
  • Associate degree preferred

WORK EXPERIENCE

At least five (5) years experience in healthcare, health insurance or related field preferred

Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.