Nurse Care Service Coordinator in Jefferson City, MO at Compass Health Network

Date Posted: 7/27/2020

Job Snapshot

Job Description

Compensation: $26.02 Hourly

POSITION PURPOSE

Nurse Care Manager Service Coordinator will serve as a conduit between CHCCM and Pathways Community Health to make referrals into each organization to best meet the needs of the patient served. NCM will identify needed services, make appropriate referrals, provide warm hand-offs where possible, arrange appointments and follow-up on missed appointments as needed.

ESSENTIAL FUNCTIONS – JOB SPECIFIC

• Collaborates with CHCCM medical team to identify patients appropriate for psychiatric services to include Psychiatric Services, Psychiatric Rehabilitation, Therapy and/or educational classes
• Works with Compass Health Psychiatrists, and CHCCM Providers in developing and continually enhancing systems to support Population Based Psychiatry
• Reviews client charts and consults with Psychiatry to identify clients who appear able to be transitioned to Primary Care for monitoring and medication management for behavioral health issues
• Meets with patients to assess needs, determine levels of stability and assist in medical collaborative plan to transfer care as appropriate
• Arranges psychiatric appointments and provides follow up to the psychiatry department regarding the “Kept” status of these appointments
• Staffs patients with Medical team in anticipation of transitioning to Primary Care for psychiatric medication services
• Arranges referrals for Psychiatric Rehabilitation and/or Therapy services as appropriate
• Staffs with Compass Health Psychiatric Rehabilitation teams to coordinate care for psychiatric patients served at CHCCM
• Staffs with Compass Health teams to identify clients needing Primary Care
• Arranges Primary Care appointments and provides follow up to CHCCM regarding the “Kept” status of these appointments
• Assists patients with identifying community resources and placing referrals or providing education on community resources
• Coordinates with CHCCM and CHN staff regarding hospitalization and ED medication reconciliation and follow up appointments
• Meets with new CHCCM staff to provide education about Compass Health programs
• Collaborate with CHCCM and CHN staff to obtain lab work as needed
• Assist Psychiatry with correspondence as needed
• Other duties as assigned by the Compass Health Network HCH Regional Nurse Director

ESSENTIAL FUNCTIONS/CORE COMPETENCIES – COMPANY WIDE

• Regularly attends work except for approved absences
• Attends all training as required
• Maintain professional, “champion” behavior
• Provides quality customer service
• Provides services with a commitment to service excellence
• Works in a way that exhibits a commitment to personal excellence
• Team oriented and values diversity

DESIRED DEMONSTRATED KEY COMPETENCIES

• Analytical Thinking
• Change Readiness
• Collaborative Relationships
• Communication – Oral
• Communication – Written
• Multitasking/Planning
• Organizational/Time Management
• Problem Solving
• Project Management
• Risk Management/ Assessment
• Teamwork

 

WORKING CONDITIONS/EXPOSURE RISK

• Regular exposure to blood and/or body fluids
• Regular exposure to biohazard waste materials

 

Job Requirements

EDUCATION

Associate's degree in nursing required

Bachelor’s degree in nursing preferred

WORK EXPERIENCE

At least two (2) years experience preferred

LICENSURE/CERTIFICATION

RN, licensed in Missouri required

 

 Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.