Medical Scheduler/LPN Preferred in Wentzville, MO at Compass Health

Date Posted: 5/29/2018

Job Snapshot

Job Description

Compensation: $14.06/hour

The Medical Scheduler is part of the person centered integrated care team and responsible for making and scheduling patient appointments. Work is performed in an office environment and involves frequent telephone contact with patients. Work may be stressful at times and interaction with others is constant and interruptive. Work may require hand dexterity for telephone and office machine operation and sitting for extended periods of time.  Job responsibilities include:


Core Responsibilities:

  • Manage incoming calls from patients wanting to schedule an appointment for  medical services.
    • Books, coordinates and reschedules patient appointments as needed.
    • Performs basic telephone “triage” to determine urgency of appointment need – seeking consultation from the medical provider or Clinic Nurse, as needed
    • Calls patients who missed their appointment the previous day to reschedule
    • Manage the “Patient Recall” list
  • Maintains and updates current information on physician schedules ensuring that patients are scheduled properly.Other Responsibilities:
  • Assists front desk as needed.
  • Attends weekly staff meetings as required.
  • Conducts self in accordance with Crider Health Center’s employee manual.
  • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
  • All other duties as assigned


Job Requirements

  • LPN with medical scheduling experience or a Medical Assistant with at least 3 years of medical scheduling experience preferred
  • Experience with a multi-line phone system and demonstration of professional phone skills
  • Knowledge of Microsoft Office Suite
  • Knowledge and experience with using an electronic health record system