Community Support Specialist (Case Manager) - Western St Charles Co- Lincoln Co in Wentzville, MO at Compass Health

Date Posted: 10/24/2018

Job Snapshot

Job Description

Compensation: $17.00/hour

This position will support adult clients in Western St Charles Co & Lincoln Co.

Community Support Specialists provide the following integrated, holistic, community support services:

Core Responsibilities:

Clinical Service Provision

  • Using a motivational, stage-matched approach, provide individualized case management based upon strengths, needs, abilities, and preferences identified collaboratively with client/family, focused on supporting client’s movement toward recovery/resiliency goals
  • Assist client in identifying risk factors related to relapse in mental illness/substance abuse and develop plan to support recovery and prevent relapse
  • Provide services from a holistic perspective, incorporating coaching surrounding the Eight Dimensions of Wellness, with attention to each domain of wellness, including physical and mental health
  • Support client in completion of goals identified on Personal Development Plan, reviewing the PDP with client as required and as needed for updating of goals and objectives as items are achieved, or as the client’s goals change
  • Provide referrals and active linking to needed services and supports, including, but not limited to, Medicaid, Social Security, and other community resources
  • Maintain contact with clients who are hospitalized, participating in discharge planning and communicating with all involved providers in developing aftercare plans
  • Provide education and skill-building, according to individual need, in areas such as daily living skills, employment, education, symptom management, communication/relationships, etc. with focus on movement toward independent completion of these tasks, or referral to long-term supports
  • Provide crisis intervention services as needed, during and after “normal" working hours
  • Assist clients with developing personal support systems, including, but not limited to, work with family members, legal guardians, recovery communities, etc.

Participate as a member of an Integrated Health Team

  • Communicate actively with other members of the integrated team, including psychiatrists, primary care physicians, specialists, nurses, dentists, NCMs, etc regarding all areas of client wellness, including client’s adherence to medications, side effects, and efficacy of medications
  • Seek and include input from Integrated Health Team providers on client’s Personal Development Plan
  • Attend and participate in staffings, including team meetings, Healthcare Home primary care staffings, and psychiatry staffing
  • Make referrals to additional services/providers as needed for client’s Integrated Health Team
  • In addition to clinical providers of the team, function as liaison to others involved in client’s treatment, including, but not limited to family, employers, schools, probation/parole, courts, etc.

Clinical Documentation and Productivity

  • Complete clinical progress notes based on Personal Development Plan goals, and within the confines of medical necessity as defined by Medicaid and DMH
  • Complete all documentation collaboratively with client as appropriate, and within required deadlines
  • Maintain productivity goal required of position


Will seek culturally competent services and service providers to meet the unique cultural needs of each agency consumer and family member - Regular attendance (except as excused) - Transportation of clients as clinically indicated - Other duties as assigned


Job Requirements


  • Commitment to Service Excellence
  • Commitment to Personal Excellence
  • Team Oriented and Values Diversity
  • Bachelor's degree in human service related field
  • Two years of higher education with two years of qualifying experience
  • Any bachelor's degree with two years of qualifying experience
  • Four years of qualifying experience
    All experience must include working with individuals with psychiatric, substance use, and/or developmental disabilities
    Has a commitment to service and personal excellence. Is team oriented and values diversity
  • A valid driver's license.
  • Bachelor's Degree and 2-5 years of related experience, or enrolled in a related master's degree program (preferred).

SUPERVISION: The Community Support Specialist receives supervision from the Adult Community Support Supervisor or a CS Team Leader.