Centralized Scheduler in Jefferson City, MO at Compass Health Network

Date Posted: 9/12/2019

Job Snapshot

Job Description

Compensation: $13.60 Hourly

Job Description

Responsibilities will include, but are not limited to, scheduling new referral appointments, operating telephone switchboard, entering consumers into the computer, completing referral form, communicating insurance information to authorizing staff for preauthorization.


Job Responsibilities

1) Answer incoming calls.

2) Provide excellent customer service 100% of the time.

3) Determine type of service caller is seeking.

4) Collect full and complete insurance information from caller.

5) Route insurance information to insurance department for verification and pre-authorization.

6) Schedule appropriate type of service for caller.

7) Repeat appointment date, time and location to caller 100% of the time.

8) If no appointment is made, provide appropriate referral and offer crisis number as needed.

9) Other duties as assigned



At Pathways, we understand that our employees work hard, so we provide a generous benefits package. Benefits for the Centralized Scheduler position include:


Medical, dental and vision insurance

401(K) retirement plan

Disability insurance



Company Overview

Pathways Community Behavioral Healthcare, Inc. is a nonprofit community mental health center that provides a full continuum of mental health care and access to services in Missouri and Louisiana. Our focus is achieving and sustaining optimal wellness for individuals and communities. We do this by providing accessible mental health, alcohol and drug treatment and prevention services. Our mission is to enhance wellness in the lives of individuals and communities by instilling hope, building partnerships and supporting recovery.

For more information about who we are and what we do, please visit our website. We look forward to hearing from you!



Job Requirements

 Job Requirements

High School Diploma with clerical experience


Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.