Central Operator in Clinton, MO at Compass Health

Date Posted: 6/12/2018

Job Snapshot

Job Description

Compensation: 12.00

DEPARTMENT: Admissions/Central Scheduling

REPORTS TO: Client Access Utilization Manager/Scheduling Supervisor

POSITION PURPOSE:
Responsibilities will include, but are not limited to, using a headset, answering and transferring calls in central queue utilizing the CMT interactive client phone process, which includes properly maintaining your status and logging in to your phone, along with other busy work such as prepping documents for scanning, data entry, incoming and outgoing mail.

ESSENTIAL FUNCTIONS:
1) Greet callers with appropriate greeting

2) Identify who caller needs to speak to and transfer

3) Process and route calls from the Crisis Hotline appropriately

4) Complete other busy work in between phone calls

5) Other duties as assigned

 

Job Requirements

QUALIFICATIONS:
1) High School Diploma with clerical experience preferred

2) Has a commitment to service and personal excellence

3) Is team oriented and values diversity