Due to rapid expansion in our service areas, we are offering immediate SIGN-ON BONUSES for nurses, licensed therapists/certified counselors, qualified mental health professionals, community support specialists, dental hygienists and direct care technicians. If you are interested in joining a progressive company whose mission focuses on the wellbeing of our customers and team members, apply today!

Scheduling Representative in Clinton, MO at Compass Health Network

Date Posted: 10/13/2021

Job Snapshot

Job Description

Compensation: $15.00/hr

Compass Health Network is recruiting for scheduling representatives to join our team! Responsibilities of the Scheduler will include, but are not limited to, scheduling residential treatment beds, new referral appointments, operating telephone switchboard, entering consumers into the computer, completing referral form, communicating insurance information to authorizing staff for preauthorization.

ESSENTIAL FUNCTIONS 

• Answer incoming calls
• Provide excellent customer service 100% of the time
• Determine type of service caller is seeking
• Collect full and complete insurance information from caller
• Route insurance information to insurance department for verification and pre-authorization
• Monitor schedules for accuracy and back filling cancelled services
• Schedule appropriate type of service for caller
• Repeat appointment date, time and location to caller 100% of the time
• Complete a wrap up of what took place on the call with the caller, If no appointment is made, provide appropriate referral and offer crisis number as needed
• Provide back up to other call queue’s as necessary

 

Job Requirements

EDUCATION

High School/GED required

WORK EXPERIENCE

Clerical experience required

Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.