Due to rapid expansion in our service areas, we are offering immediate SIGN-ON BONUSES for nurses, licensed therapists/certified counselors, qualified mental health professionals, community support specialists, dental hygienists and direct care technicians. If you are interested in joining a progressive company whose mission focuses on the wellbeing of our customers and team members, apply today!

Liaison Specialist - CHW in High Ridge, MO at Compass Health Network

Date Posted: 11/20/2023

Job Snapshot

Job Description

Compensation: $20.98/hr

The Liaison Specialist is responsible for the implementation of the goals and objectives within the care coordination model/s set forth by Compass Health and SSM Health. Duties include but are not limited to: daily patient encounters to provide navigation and education, systems coordination and regular data entry. The Liaison Specialist is a member of a health care team, which includes, a Provider, a Registered Nurse (RN), a Licensed Practice Nurse (LPN), Patient Care Coordinator, Licensed Clinical Social Worker (LCSW) and a Medical Assistant (MA) that has been assigned a panel of patients. Participation goal in this care team model is to provide patients with an ongoing relationship with the team (including Morning Huddles) and continuity of care through all stages of care.

This is a Full time, benefit eligible position. The schedule is Monday - Friday from 8 am to 5 pm.


• Provides timely and relevant reports to SSM St. Clare Manager, Case Management regarding status of the patients’ goals and objectives established by the model/s
• Assists in developing and maintaining an objective, reliable and consistent database of information on program metrics and outcomes
• Participate in providing formal and informal education based on community needs
o This will include networking and the establishment of community support through the attendance of community relations meetings and professional alliances
• Minimizes errors and maintains high quality by checking or monitoring data in a timely manner and by developing and maintaining systems for organizing work and information effectively
• Provide referral coordination services such as dental, medical and behavioral health services as needed by the patient. Ensure that patients needing to see multiple clinicians and/or receive diagnostic tests will be coordinated in a way that bests suits the individual served needs.
• Follow-up with all referred patients after a discharge from SSM St. Clare Hospital or ER visit and assist with scheduling for these clients as needed for follow up care and services
• Works in addition with other team members to identify and/or develop a referral system with community-based organizations, schools, employers/business, etc. and track the source and number of referrals. Make referrals to community agencies on behalf of patients, if applicable
• Provide care coordination services through: (a) Assessment of the individual/family needs and strengths and develop a plan for assistance, (b) To provide direction, support, guidance, education, and training for the recipient of services through Interventions, (c) Provide advocacy, information, referral, and follow-up services to verify the promotion of the welfare of the patient, and (d) Maintain current documentation according to the policies and procedures
• Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to
ensure a professional, responsible and courteous environment.
• Promotes effective working relations and work effectively as part of a team to facilitate the Clinic’s ability to
meet its goals and objectives.
• Train and implement the PRAPARE assessment
• Promotes wellness by providing culturally appropriate health information and education to patients
• Encourage patients to make steps toward promoting their health and managing their diseases or conditions
• Advance patient’s health literacy related to their condition


Job Requirements

High School Graduate or GED required

• One (1) to Two (2) years of relevant work experience required
• Medical Assistant and or nursing experience preferred
• Familiar with medical terminology, insurance coverage, and inpatient/outpatient hospital services
• Proficient in Microsoft word, excel, outlook preferred


• Register Medical Assistant (MA 1 Certification) Preferred
• Successfully complete the accredited Community Health Worker program

Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is “Inspire Hope. Promote Wellness.”

Why join us?

We believe some of the most passionate people in the world work here.  Our dedicated and talented staff are our most valuable asset.  We strive to provide a work environment and services that are inclusive for our patients and our employees.

At Compass Health Network, these are just a few of the benefits that we offer as an organization:

  • Competitive benefits
  • Advancement opportunities
  • Professional development
  • Licensure supervision
  • Mentor opportunities
  • Tuition reimbursement
  • Scholarship program
  • Employee Assistance Program
  • Headspace Access
  • Paid time off & Paid Holidays
  • NHSC Loan Repayment Participant

We welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you!

Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.