Due to rapid expansion in our service areas, we are offering immediate SIGN-ON BONUSES for nurses, licensed therapists/certified counselors, qualified mental health professionals, community support specialists, dental hygienists and direct care technicians. If you are interested in joining a progressive company whose mission focuses on the wellbeing of our customers and team members, apply today!

Director of Access & Urgent Care Services – ACI Innovation in Any Compass Location at Compass Health Network

Date Posted: 6/20/2022

Job Snapshot

Job Description

Compensation: $74,235.20 annually

With the growth of all crisis services, this Director will use a clinical lens to monitor crisis services data to ensure quality services are being consistently provided. This position will work closely with other Crisis Services Directors and data staff. As crisis services continues to evolve, this position will require creativity and flexibility if/when services expand in the future. This position will cover all regions Compass Health Network serves and will report directly to Deputy Chief Clinical Officer of Access and Urgent Care Services.

Responsibilities Include: 

• Review data sets related to each crisis service line to:
o Ensure timely and complete data collection occurs
o Monitor data for any patterns and suggest adjustments accordingly
o Check workflow for ongoing accuracy and make changes when necessary
o Send data to Deputy Chief clinical officer of Access and Urgent Care Services as assigned Collaborate with Crisis Services Administrative Assistant to ensure accurate and timely data Collection and Dissemination
o Monitor program staff productivity (when applicable), patterns of care, length of stay in program, appropriate response, and treatment recommendations
• Focus on areas of possible expansion
• Assist with coordinating new initiatives to support model development, policy changes, sustainability and replication within Compass Health and the state
• Attend internal and external meetings related to ACI, as assigned
• Hours of work are typical business hours Monday through Friday but must be available by phone for back up to ACI staff should they need consultative assistance during an after-hours crisis.
• Abide by all professional, certification and corporate ethical standards
• Travel includes in-state travel for program oversight and occasional trainings
• Review records for completeness, accuracy, quality and any peer review concern
• Other duties as assigned


• Regularly attends work except for approved absences
• Attends all training as required
• Maintain professional, “champion” behavior
• Provides quality customer service
• Provides services with a commitment to service excellence
• Works in a way that exhibits a commitment to personal excellence
• Team oriented and values diversity


Operating vehicles or machinery


Job Requirements


Master’s degree in a human service field required


At least four (4) years’ experience in a human service field required


LPC or LCSW preferred

Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is “Inspire Hope. Promote Wellness.”

Why join us?

We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset. We strive to provide a work environment and services that are inclusive for our patients and our employees.

At Compass Health Network, these are just a few of the benefits that we offer as an organization:

  • Competitive benefits
  • Advancement opportunities
  • Professional development
  • Licensure supervision
  • Mentor opportunities
  • Tuition reimbursement
  • Scholarship program
  • Employee Assistance Program
  • Headspace Access
  • Paid time off & Paid Holidays
  • NHSC Loan Repayment Participant

We welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you!

Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.