Due to rapid expansion in our service areas, we are offering immediate SIGN-ON BONUSES for nurses, licensed therapists/certified counselors, qualified mental health professionals, community support specialists, dental hygienists and direct care technicians. If you are interested in joining a progressive company whose mission focuses on the wellbeing of our customers and team members, apply today!

Customer Relations Specialist CSC in Wentzville, MO at Compass Health Network

Date Posted: 8/4/2022

Job Snapshot

Job Description

Compensation: $16.00/hour

The Customer Relations Specialist CSC is part of the person-centered integrated care team and responsible for greeting patients as they arrive, check-in/check-out, verifying demographics, entering information in internal and external systems as required, assisting and linking to the appropriate clinician at the Crisis Stabilization Center. This position is fast-paced, requiring continuous interactions with co-workers and individuals in behavioral health crisis.

*This position is Monday-Friday from 8:30 AM - 5:00 PM. 

Responsibilities Include: 

• Greet patients as they arrive and stay consistent with the company’s customer service philosophy
• Data Entry into EHR systems
• Complete any necessary paperwork, ensuring all required forms are completed in entirety
• Answer phone in polite and courteous manner
• Direct phone calls and messages to appropriate office staff
• Monitor waiting area to ensure timeliness of appointments
• Check provider’s schedule daily for additions
• Disperse daily mail
• Ensure lobby/waiting area is clean and picked up



 

 

Job Requirements

EDUCATION

High School/GED preferred

WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS

At least one (1) year experience in customer service required

Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is “Inspire Hope. Promote Wellness.”

Why join us?

We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset. We strive to provide a work environment and services that are inclusive for our patients and our employees.

At Compass Health Network, these are just a few of the benefits that we offer as an organization:

  • Competitive benefits
  • Advancement opportunities
  • Professional development
  • Licensure supervision
  • Mentor opportunities
  • Tuition reimbursement
  • Scholarship program
  • Employee Assistance Program
  • Headspace Access
  • Paid time off & Paid Holidays
  • NHSC Loan Repayment Participant

We welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you!

Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.