Due to rapid expansion in our service areas, we are offering immediate SIGN-ON BONUSES for nurses, licensed therapists/certified counselors, qualified mental health professionals, community support specialists, dental hygienists and direct care technicians. If you are interested in joining a progressive company whose mission focuses on the wellbeing of our customers and team members, apply today!

Client Access Specialist in Lebanon, MO at Compass Health Network

Date Posted: 8/5/2022

Job Snapshot

Job Description

Compensation: $26.29-$33.29 Hourly Dependent on Licensure

Due to critical service need of the communities we serve, we are offering a $4,000 sign-on bonus.*  We are eager to continue to provide quality and compassionate care in our service areas and need you to make this happen!

The Client Access Specialist is part of the person-centered integrated team and provides direct and indirect services to persons served. They serve as the main assessor for Open Access, as well as a leader within the office, helping to direct the flow and referral processes occurring during Open Access.

Responsibilities Include:

• Provide full assessments to individuals presenting to Open Access, internally and for other departments
• Assessing appropriateness/readiness of referrals for counseling and other service lines (such as CPRC and CSTAR/ASAM/ADA)
• Complete enrollments for programs across the agency
• Provide psychotherapy for persons served, in certain circumstances
• Complete treatment plans with persons served, according to program requirements
• Function as part of a multi-disciplinary team
• Serve as the office Client Access Specialist and liaison for clients accessing services
• Maintain client records, following agency and state regulations including knowledge of utilization management criteria
• Maintain agreed upon level of customer care requirements
• Will provide culturally competent services to meet the unique cultural needs of each agency consumer and family member
• Be knowledgeable of other human/social services for purposes of referral if the agency is unable to provide a particular service and maintain documentation of such referrals
• Interface with other human/social services to provide holistic services to persons served
• Provide emergency services for crisis calls/walk-ins per the daytime crisis protocol



Job Requirements


Master’s degree in counseling, social work, or psychology required


• At least three (3) years’ experience preferred
• Working knowledge of DSM-5 required


PLPC, LMFT or LMSW required

Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri.  We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC).  Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve.  Our mission is “Inspire Hope.  Promote Wellness.” 

Why join us?

We believe some of the most passionate people in the world work here.  Our dedicated and talented staff are our most valuable asset.  We strive to provide a work environment and services that are inclusive for our patients and our employees.

At Compass Health Network, these are just a few of the benefits that we offer as an organization:

  • Competitive benefits
  • Advancement opportunities
  • Professional development
  • Licensure supervision
  • Mentor opportunities
  • Tuition reimbursement
  • Scholarship program
  • Employee Assistance Program
  • Headspace Access
  • Paid time off & Paid Holidays
  • NHSC Loan Repayment Participant

We welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you!

*Signing bonuses paid as per bonus policy; exclusions may apply.

Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.